Last updated January 01, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Proof of purchase, reason for returning and the return form., then mail your return to the following address:
Gomma Publishing Ltd
27 Old Gloucester Street
London , WC1N 3AX
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
- A 10% restocking fee will be charged for all returns.
- Sale/ pre-orders items are FINAL SALE and cannot be returned.
- Returns must be required at: [email protected]. Items returned without a formal request will be not accepted.
If you have any questions concerning our return policy, please contact us at: